Cancellation Policy

Our travel experts have created a customer-friendly cancellation policy. However, cancellation requests are also subject to the terms and conditions of the respective airline. We strongly recommend reviewing the airline’s cancellation policy before booking.

• Airline ticket costs and booking fees are non-refundable.
• All cancellations are subject to the airline's cancellation policies.
• A cancellation fee may apply.
• Tickets may be cancelled after purchase by contacting our customer support team.
• The airline's decision regarding cancellation and eligibility for refunds will be final.
• Cancellation requests are accepted only via phone.
• Cancellation requests submitted through email, website forms, or live chat will not be accepted.
• Some airlines offer a "Zero Cancellation" option during booking for an additional fee, extending refund eligibility closer to the flight departure date.

Refund Policy

We value transparency and strive to minimize cancellation costs wherever possible. However, all refunds are subject to airline policies, and the airline's final decision regarding refund eligibility and amount will prevail.

We strongly recommend reviewing the airline's refund policy before completing your booking.

• Most cancellations made after 24 hours of booking are non-refundable.
• The airline’s decision regarding refunds will be considered final.
• "No Show" bookings are generally not eligible for refunds, although exceptions may occasionally be granted directly by the airline.
• Refunds will be credited to the same payment method used during the original booking whenever possible.
• If the booking was made through a travel agent, the refund will be processed through the agent's account.
• Refunds for payments made via credit card, debit card, or net banking will be returned to the original payment source.
• Refunds for certain alternative payment methods may be issued via cheque.
• Cheques can only be issued to the individual who originally made the booking, subject to applicable laws.
• If multiple bookings were made through a single user account, refund cheques will be issued to the account holder.
• Airlines generally process refunds within 10–15 business days; however, some refunds may take between 60–90 days to be completed.

Need Assistance?

If you have any questions regarding cancellations or refunds, please contact our customer support team. We are available to assist you and provide clarification regarding airline-specific policies and refund procedures.